beta

nimbb

Web Service: Errors

All function calls to the Web Service can possibly return an error if a problem occurs while processing your request. When a problem happens, an error code is returned in XML format, like this:

<?xml version="1.0" encoding="utf-8" ?>
<nimbb version="1">
<error>
<code>5</code>
<message>A required parameter is missing.</message>
</error>
</nimbb>

A message is also returned for quick understanding of the problem. After calling our API, it is good practice to verify that no error was returned by the service.

Here is the complete list of error codes:

Code	Message	Reason / Solution
1	Service is temporarily closed	The service is currently offline and should get back online soon (usually in minutes).
2	Invalid credentials	The credentials (key and code) are invalid or this account does not have an active subscription.
3	Invalid access	Trying to access data not owned by your account.
4	Could not get data	The service could not get expected data from our server. Verify your request URL and contact us if this problem persists.
5	Invalid or missing parameter	Your function request is missing a required parameter or has an invalid value. Correct the request URL.
10	Invalid video guid	The video GUID provided is invalid.
11	Problem file access	There was an error while trying to access the video file.
12	Video not active	The video status is not set to active. You can't access it.
13	Can't generate thumbnail	There was an error while trying to generate the thumbnail image for the video.
14	Can't delete video	There was an error while trying to delete the video.

Go back to Web Service documentation.